As a training manager, you can ensure that staff are up to date on industry standards by purchasing and allocating training courses from the ICS Academy.
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Frequently Asked Questions

1Can I get a discount on volume orders?

Yes, we offer volume discounts. Discounts are applied when the cart quantity is updated. Please email [email protected]. with queries.

2 What if I want to buy a course for someone else to complete?

Please tick the “I am buying for someone else” check box during the checkout process to indicate that you are buying the course for someone else to complete.

3How do I allocate courses credits to learners?

After purchasing a course, log in to your account, and visit the ICS Academy Dashboard. Choose ‘allocate’ from the drop-down menu and select the course that you would like to allocate. 'Add learner’ and enter the first name, last name and email address of the learner. You can import batches of emails using the CSV import tool. Choose ‘send to learners’ to complete the allocation.

4 How will the learner be notified that they have been allocated a course?

Once you have allocated a course to a learner, the learner will receive an email and instructions on how to enrol on the course.

5 Can learners complete courses offline, without an internet connection?

All ICS Academy courses can be completed offline through a dedicated app, ‘Civica Learning’, which is available on the Google Play and iOS app stores. Head to the offline learning page to learn more: www.ics-shipping.org/academy/offline-learning.

6 Can learners complete courses online, e.g. on an onboard computer or laptop?

Yes, learners can complete courses online through the learning management system at https://learning.ics-shipping.org.

7 How can I monitor progress?

You can monitor learners’ progress on the ICS Academy learning management system: https://learning.ics-shipping.org. You will receive an email with instructions for logging in to the learning management system once you have allocated a course to a learner, and you can also access a link through the ‘manage’ dropdown option on the ICS Academy Dashboard.

Once logged in to the learning management system, choose your name and ‘My team’ to view your team’s progress on the team leader dashboard.

8 I am responsible for purchasing courses but I want a colleague to allocate the courses to learners. How can I do that?

You will need to ‘transfer’ the course credits to your colleague. Go to the ICS Academy Dashboard and choose ‘transfer’ from the dropdown menu. Enter the email address of the person who will be allocating the courses to crew.

Bear in mind that, to be able to access the ICS Academy Dashboard and allocate course credits to learners, your colleague will need to set up their own account on the ICS Academy.

9 Who designed your courses?

Our courses are based on our best-selling publications, which are supported by technical experts both from within ICS and the wider shipping industry. Our e-learning is designed by a combination of maritime and e-learning development specialists, with the goal of providing a valuable and time-efficient learning experience to seafarers.

10 How long do I have access to a course?

Learners will have access for 12 months from the point of purchase to complete the course.

11 Will a certificate be issued?

Learners will automatically be issued with a certificate on successful completion of the course.

12 What languages are your courses in?

Our courses are in English.