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In the current climate, ICS is working hard to support our members, the wider shipping community and global trade by providing guidance, recommendations and information for shipowners, seafarers and governments.


Seafarer welfare helplines

Companies that have their own employee support helplines are  encouraged to remind their seafarers of how they can access these if necessary.

Below are links to support helplines and organisations for seafarers and their families. A poster for the helplines can be downloaded here and a social media friendly version can be downloaded here.

Seafarer Help

24/7 multilingual and confidential helpline for seafarers’ and their families. Emotional support and practical help.

Nautilus 24/7

24/7 multilingual help available to Nautilus members

NUSI Sahara

24/7 psychological support for Indian seafarers and their families


24/7 psychological support for Filipino seafarers and their families
+63 2 3310 6641 +63 2 8527 8116 to 20 (local 2061)


British seafarers –  help with benefits, debt and housing

Seafarer Support

Central source of information on maritime charities support for seafarers and their families

Seafarer Hospital Society

24/7 online confidential advice and support services for all working and retired seafarers and families in the UK

Mission to Seafarers Chat to a Chaplain

24/7 Mission to Seafarers and ICMA chaplains available to talk

Sailors Society Wellness at Sea

24/7 emergency helpline for seafarers and their families

24/7 online service to chat with a DSM chaplain

Danish Seaman’s Church

Chaplains available for a chat

Seafarers’ Initiative in Dutch Ports

Support for seafarers of any nationality encountering issues with repatriation, payment of wages and contacting family members.

Stella Maris

Catholic chaplains available worldwide for a chat

Essential information

International Maritime Organization (IMO) circulars, statements, advice and useful links click here.


Charity campaign

The Seafarers International Relief Fund is calling on the maritime and industry to contribute and help seafarers and their families, now and through the Ukraine crisis.

Get involved here

ICS is supporting the shipping industry through the Ukraine crisis by:

  • Working with international organisations including the International Maritime Organization and the International Labour Organizations.
  • Ensuring that best practice is available and responding to the emerging issues, bringing this to the attention of relevant international bodies and working with partners to identify solutions and make recommendations. To this end, ICS is holding twice weekly conference calls with our members around the world.
  • Collaborating with fellow industry bodies to effectively target the support and recommendations which ICS, together and other industry bodies, are able to provide. ICS coordinates a weekly call with colleagues from fellow industry bodies.
  • Liaising with welfare organisations to ensure we are able to support our seafarers in this difficult time. This is an important group which also ensures that seafarers’ voices are heard by the international organisations. ICS is coordinating a weekly call with various welfare organisations.
  • Representing shipowners at the International Maritime Organization, the International Labour Organization, as well as other bodies such as the European Commission.
  • Coordinating action on a wide range of issues, including crew welfare, satellite access, cruise industry workers and liaising with port organisations and class societies to ensure the safe and environmentally sensitive operation of the global shipping sector. To this end, ICS is working closely with partners, such as the unions and other industry bodies.

For press enquiries click here